Luna Verde Vegan Mexican Restaurant ("Luna Verde," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website (lunaverdemexican.com), place an order, sign up for our newsletter, or otherwise interact with us, and how we use, share, and protect that information.
1. Information We Collect
Order information. When you place an order through our website or through our third-party ordering partners (Toast, Uber Eats, DoorDash, Grubhub, or a future payment provider), we collect the information needed to fulfill it: your name, phone number, email address, delivery address (if you choose delivery), order details, and order total.
Payment information. We do not collect or store your credit or debit card number. Card payments are processed by our payment partners (such as Toast or Stripe) under their own security standards and privacy policies. We only receive confirmation that payment was completed.
Newsletter signup. If you subscribe to our newsletter, we collect your email address.
Communications. If you call us, email us, or use our contact form, we collect the information you choose to share so we can respond.
Technical information. Like most websites, our servers and hosting provider automatically log basic technical data (e.g., IP address, browser type, pages visited, referring site) to maintain security and improve the site.
2. How We Use Your Information
We use the information we collect to:
- Prepare, process, and fulfill your orders — including sending your order details to our kitchen;
- Confirm orders and communicate with you about pickup or delivery;
- Send you receipts and order updates by email;
- Send our newsletter if you have subscribed (you can unsubscribe at any time);
- Improve our menu, website, and service; and
- Detect and prevent fraud, misuse, or security incidents.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We share it only with the service providers necessary to operate our business:
- Ordering & payment platforms (Toast, Stripe, or similar) — to process and pay for orders;
- Delivery platforms (Uber Eats, DoorDash, Grubhub) — when you choose delivery through them, their terms and privacy policies apply;
- Email services (e.g., SendGrid) — to deliver order emails and newsletters;
- Professional advisers and authorities — where required by law, legal process, or to protect our legal rights.
We require these providers to handle your data only for the purposes we engage them and in line with applicable law. When you order through a third-party platform, that platform's own privacy policy also governs their handling of your data.
4. Newsletter & Marketing
We only send marketing emails to people who have opted in. Every newsletter includes an easy way to unsubscribe, and you can also email us at any time to be removed. We will never sell your email address to third parties for their own marketing.
5. Cookies & Analytics
Our website uses minimal cookies required for basic site function (e.g., remembering items in your cart). We may use standard website analytics to understand how visitors use the site. You can disable cookies in your browser settings, though some site features may not work as well.
6. Data Retention & Security
We retain order and contact records as needed to operate our business, keep accurate records, and meet legal obligations. We use reasonable technical and organizational measures to protect your information (including HTTPS encryption on our site and restricted access to customer data). No method of transmission is 100% secure, but we work to protect your data and to limit access to those with a legitimate need.
7. Children's Privacy
Our website and ordering services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
8. Your Rights & Choices
You may ask us to access, correct, or delete the personal information we hold about you, or to stop using it for a particular purpose. To make a request, contact us using the details below. We will respond within a reasonable time and within the period required by applicable law. Depending on your location, you may have additional rights under local law (such as the California Consumer Privacy Act, if you are a California resident).
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you. Continued use of our website or services after changes means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Luna Verde Vegan Mexican Restaurant
400 Main Street, Bradley Beach, NJ 07720
Phone: (732) 361-8180
Email: [email protected]
